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Use cases

Pick a playbook that matches your team’s responsibility

The right workflow depends on who defines the market, who reviews the evidence, who owns the channel, and who handles replies and opt-outs.

Friendly outreach playbook selector

Four operating contexts

Founder-led discovery

Test a narrow segment without turning exploration into a mass campaign. Define firmographic and technographic criteria, collect two public signals, and review a small set. A founder should compare accepted targets, research time, provider cost, and meaningful replies—not claim market validation from connection volume. Keep external action manual while the ICP changes.

SDR team research

Give representatives an evidence checklist before drafting. Confirm account fit, role, source recency, suppression, and suitable context. Managers set daily pacing, working hours, message limits, escalation, and stop conditions. Profile activity does not guarantee intent, and personalization does not guarantee replies. Review current platform rules before using automation.

RevOps orchestration

Map sources, agent runtime, CRM, engagement tools, credentials, exports, logs, retention, and deletion. Prefer documented APIs when available; browser automation can be fragile and harder to govern. Separate research, drafting, approval, and sending permissions. Measure overrides, opt-outs, delivery, and account incidents alongside productivity.

Agency delivery

Keep every client’s ICP, credentials, suppression, templates, evidence, and reports isolated. Document client authorization, applicable regions, approved channels, and who makes the send decision. Do not describe automation as unlimited, risk-free, or inherently compliant. Reports should distinguish researched, approved, sent, delivered, replied, and opted-out states.

A quick selection guide

Whichever route you choose, ask where evidence came from, when it was checked, what remains inferred, which action requires human approval, how a recipient can opt out, and how downstream data will be corrected or deleted.

Install, then start with one guided use case

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